Which option represents the correct answer for the Major Issue Management capability described in the material?

Which option represents the correct answer for the Major Issue Management capability described in the material?

• A. Governance Risk and Control
• B. Targeted Communications
• C. Asset management
• D. Record producers

Answer: (B)

Major Issue Management centers on coordinating a structured response to high-severity incidents and delivering clear, timely updates to the right people. The best fit is targeted communications, because this capability is all about sending audience-appropriate notices, status changes, and impact information to those who need it, when they need it. It supports escalation and visibility of progress to reduce confusion and speed up resolution. The other options don’t align with this focus: governance risk and control deals with risk governance and controls rather than incident communications; asset management tracks assets; record producers are used to create records, not to manage how major issues are communicated.

Major Issue Management centers on coordinating a structured response to high-severity incidents and delivering clear, timely updates to the right people. The best fit is targeted communications, because this capability is all about sending audience-appropriate notices, status changes, and impact information to those who need it, when they need it. It supports escalation and visibility of progress to reduce confusion and speed up resolution. The other options don’t align with this focus: governance risk and control deals with risk governance and controls rather than incident communications; asset management tracks assets; record producers are used to create records, not to manage how major issues are communicated.